Archive for the ‘Uncategorized’ Category

Greed Is Not Good

Tuesday, February 2nd, 2010

Unrestrained greed among the investment banking elite has been blamed for much of the world’s suffering in recent years. In a remarkable shift from only two decades ago, greed in all its crude reality, is no longer “good” in the eyes of the world.

Maverick thinkers have warned of the perils of unbridled greed for centuries, yet few were listening. Not until the world turned dark on September 15, 2008 with the perfect financial storm did the rest of society take notice.

That was a day of economic infamy-the day Wall Street investment banking died. Lehman Brothers, one of the most respected and powerful financial institutions in the U.S., came crashing down in an economic shock heard round the world. With its demise, the remaining investment banks went on life support resuscitated only by woeful government rescues.

With the crash of the credit and securities markets in 2008, the relationship between business and the public irrevocably changed. No longer is the old adage, “it’s not personal, it’s business” an acceptable view. The crisis resulting from the misbehavior of bankers at the expense of ordinary folks unequivocally reveals that everything we do in business is indeed personal to someone.

The official theme of this year’s World Economic Forum (WEF) in Davos, Switzerland is “Rethink, Redesign, and Rebuild.” The unofficial theme could be called, “Greed is Ugly.” We traveled a long hard road to get here from the Ivan Boesky days of last century. With it, we endured a lot of economic pain. Yet as human beings we rarely change when things are comfortable. It is the advent of crisis, either personal or public, that forces us to reexamine our values and reinvent ourselves.

The Economic Crisis of 2008 has brought forth the Economic Epiphany of 2010. The sentiments last week among the world’s business leaders echoed the urgent need for a moral economic framework. Out of the halls of darkness comes the light. Mercy, mercy, hallelujah.

For all those skeptics out there, the 2010 Davos Forum focus on values signifies an enormous change for the year ahead. People are mad as hell and they don’t want to take it anymore.

Yet these are not ordinary angry mortals, like Joe the Plumber or moose shooting hockey moms. The outraged include the banking and business elite themselves. Members of a once admired fraternity hold errant colleagues responsible for destroying the good business model. Barclays’ President Robert Diamond said, “Those who stayed strong are angry at those who had poor management.”

Trust is your bread and butter in business. Banking is a respectable and honored profession when used to serve the community. Not a roulette wheel spun with the chips of pension-less factory workers, ninety-year-old widows, and the working poor. Where did common good values go?

Deutsche Bank CEO Josef Ackerman complained to the Davos crowd, “We should stop the blame game,” and “start looking forward.” His remarks were directed against the inevitable new taxes and industry regulation favored by those present. Ackerman did not realize that regulating banks is looking forward-toward creating a system that works for all, not just a self-serving few.

The German banking chief acknowledged the importance of public opinion. “If you lose the support of society, you are not going to realize your corporate objectives in the long run.” (A belief that seems not to be shared by some colleagues.)

As WEF’s official theme reveals, the new paradigm is to “rethink and redesign” the global economy to include world interest with self-interest. It is no longer okay to create suffering for others in the savage quest for more. French President Nicolas Sarkozy stated that for “those who create jobs and wealth” to “earn a lot of money is not shocking. But those who contribute to destroying jobs and wealth and also earn a lot of money (it) is morally indefensible.”

Survival-of-the-fittest naysayers have become like dinosaurs on the verge of extinction. The only ones who don’t know that seem to be employed by bailed out banks.

Yet “blame”, as distasteful as that might be on most WEF participant lips, is not altogether fruitless. If the perpetrators of this colossal calamity continue to ignore their personal responsibility, then the world will continue to point fingers and tighten the strings. Call it blame if you must, but the post-crisis behavior of unrestrained banker bonuses looks greedy to those looking on. And greed no longer looks good.

Mexico’s ex-banking chief pointed out that banks have “misjudged the deep feelings of the public.” The Wall Street Journal reported that banks returned to a “culture of high-risk-taking and lavish pay as soon as they were out of intensive care” and brought the anger on themselves.

The President of the European Central Bank, Jean-Claude Trichet, claimed bankers changed the game by using taxpayer money “to guarantee loans at banks…a gigantic amount” and could no longer dictate the new rules.

Sarkozy summed up the general sentiment of the conference stating that “indecent behavior will no longer be tolerated.” He claimed that capitalism could only be saved “by restoring its moral dimension.”

That morality is being discussed at all in the setting of the formally “greed is good” culture of Davos is extraordinary. Continuing global economic hardship is yielding remarkable changes in profit perspectives. Glimmers of hope are emerging from the depths of despair.

New economic thought has shifted to a world that cares for the poor, voiceless, and forgotten. The official message of the conference proclaims, “Now is the moment to rethink values as we rebuild prosperity. The interrelated fights against unemployment, global poverty and climate change are not just noble struggles: they are essential for long-term recovery and avoidance of future crises.”

It was not good to be a banker at the World Economic Forum this year. The chairman of Morgan Stanley Europe compared their social status to that of “terrorists.” The comparison is humorous until one thinks about the havoc reeked by what economist Joseph Stiglitz calls “negative value”. Traders, underwriters, lenders, analysts, salesmen bought and sold securities, loan products, and swaps that were based on mortgages that could/would never be repaid.

American Heritage Dictionary defines terrorism as a “state of fear and submission.” Considering the submission of millions of families to banks who took their homes and millions more who lost their incomes through no fault of their own, the fear gripping those facing foreclosure and unemployment, and the millions of investors who face uncertain retirement, the subprime mortgage debacle could undoubtedly be viewed as economic terrorism.

As we begin the second month of the year 2010, it seems clear that greed, defined as the accumulation of wealth and profit at the expense of others, is no longer ”good” to most of those observing. That is a great relief.

The outrage expressed by pillars of the global economy in Davos, as well as the general public, reflects that the new “good” is as much about serving the common good as anything else.  I would call that an epiphany!

About the Author:

Monika Mitchell is the Executive Director and Editor-in-chief of Good Business International, Inc. (GoodB). She founded GoodB in response to the growing need to unify and support the global good business community.

In Google We Trust

Tuesday, January 26th, 2010

This week I am proud to be a Googlican.

GoodB is happy to report that Google continues to be one of the best models for Good Business around. No, we are not sipping Kool-Aid! As most of you know, Google, the internet search giant, has challenged one of its biggest clients, the money machine of the 21st century Communist China, on the subject of free speech and ethics.

In all the hullabaloo this past year as the financial crisis enfolded and China stepped in to lend America piles of cash against a future of debt, little was mentioned about the communist government of China. People like brilliant policy shaper Tom Friedman waxed rhapsodic at the wonders of China with green-eyed envy. China had become the flat world’s wunderkind.

I marveled at the hypnotic affects of China’s “capitalism” in the past decade over respected and innovative thinkers. Friedman in “The World is Flat” listed China as a welcome addition to the global economy, a great commercial giant leveling the playing field.

In the U.S. love affair with China, as the Big O (and George Dubbya before him) shake their hands and money tree, otherwise smart people seemed to forget who our benefactor really is. It’s the Big Bad Wolf, folks and we are on our way to Grandma’s house.

For all the Red Scare of the 50’s through 80’s, the Soviet Union was the wolf. Russia continues to be vilified in the press and Public Square. The message is repeatedly clear. They are a communist dictatorship and do not value American-style freedom. They can’t be trusted.  Okay…so how did China slip through the cracks to become one of the most admired economies by the western world?

The affair with Big Red began with the smell of money. Back in the mid 1990s, top execs at Goldman Sachs were scouting the world for new opportunities. The economic neutron bomb, hedge fund Long Term Capital, had exploded and with it the Russian market.

All eyes turned to the East. CEO Hank Paulson turned for help to Goldman pal, Robert Rubin, who sat comfortably in the U.S. Treasury seat. President Clinton signed on and the stars aligned. China was open for business.

The belief in the early 21st century among many of the “best” economic minds of the day (including Alan Greenspan) was that communism through capitalism would slowly transform into democracy.  Ahh, we were so young and foolish back then. We believed so many fanciful things, like capitalism actually has anything to do with democracy!

In the lust for profits in the developing nation of China, American businessmen and policy makers seemed to forget – they kill people there! They round up “dissidents” (anyone who does not agree with The Party), force them into kangaroo courts, torture them behind closed doors, break their spirits, and whisk them away forever. And we think Iran’s government is ”bad?” I guess they are not our trading partner, so we can afford to be preachy. As soon as China became a primary source of revenue we were up the creek without a paddle….

(Just a quick note, if the financial crisis had occurred in China, what do you think would have happened to the subprime mortgage industry titans who took the money and ran? It is doubtful a Chinese Wall Street could have run too far. Guess there are perks to living with the Green-Reds after all.)

I have not understood for the past decade how the U.S. government can crow loudly about the violations of individual freedom in parts of the Middle East and somehow remain non-committal on the ongoing human cruelty in China.

Last month, outspoken Chinese dissident and well-known member of the American civil rights group PEN, Liu Xiaobo, was convicted of “inciting subversion” for calling forth “greater human rights” in China and the end of one-party rule. He was sentenced to 11 years in a maximum security prison. His wife was held in house arrest by the Chinese police during the trial. So much for democracy, even worse, forget about basic human rights.

These are the people with whom we willingly do business. These are the folks whose fortunes are made by Walmart shoppers. These are the folks who now own the future of America. Isn’t business supposed to be based on trust?

Google’s recent challenge to the Chinese government’s hacking of private email accounts reveals the struggle between Chinese and American style commerce. When it comes to “free enterprise” in a non-free society, the limitations of capitalism are plain to see. In America, capitalism trumped democracy once again this year. In China, communism will always have the upper hand. 

China and Google have butted heads over user privacy and censorship before. In my book, Spiritual Capitalism, I detailed the complex ethical issues between Yahoo, Microsoft, Google, and Chinese authorities. In 2006, all three tech companies succumbed to pressure to remove any blog or website critical of the Chinese government. Yahoo shockingly turned a political activist’s email identity over to officials. He was never seen nor heard from again.

Google and Microsoft chose to allow censorship, yet refused to reveal private identities and moved all email accounts offshore. All three U.S. companies were summoned before a Congressional panel and summarily chastised for their actions. More than one congressman compared their actions to Nazi complicity.

Time Magazine ran a cover story in February 2006, “Can you trust Google with your secrets?” as the commitment of the tech giant to its mantra, Don’t Be Evil, was called into question. A Google spokesman stated the company was not “ashamed” of its action, but “not proud.”  Better to have limited Internet rather than none, he explained. The response never sat quite right with the rest of Free Speech America.

The current situation involves more than suppression of First Amendment values. The Chinese government stands accused of “hacking” into private email accounts of political dissidents. Hacking is the digital equivalent of breaking and entering. The issue at stake is the very essence of Google core values. It’s good to know that when Big Brother is watching you, your other Big Brother has got your back.

Google is considering pulling their search engine out of China – a country of 1.3 billion people, four times the population in the United States. An amazing action for any hugely profitable publicly traded company. The threat alone would make shareholders shudder and competitors gloat. It also can make their largest client, the People’s Republic of China, mad as a hatter.

Yet they are willing to put their money where their ethics are, potentially risking enormous profits, and raising the bar of corporate social responsibility to a new level most of us will have to leap to follow.

This week Google profits are down 13%. The toll of the recession and the threat of Chinese action are already weighing heavily on the tech giant. Yet Google stated in their 2004 IPO that they wanted to be a different kind of company, one that did not sacrifice their core values for short-term profits.

That is a tough call for any for-profit company. Business leaders meet ethical challenges daily. Little in the world of money is black and white. There is always a grey area where profits must be considered against human needs. This is what doing good business demands of us. Asking questions like, “How do you stay in business, answer to the bottom line, and still maintain the soul of who you are?”

These are the dilemmas faced by modern business -big, small, and everything in between. Wall Street has been called on the carpet in recent months. So far they have failed miserably to balance two essential values: profits and the human bottom line.

The key for managers and companies faced with difficult decisions is to have a clear foundation of principles from which to act. Like valuing quality of life and placing the welfare of people and planet before profits. That is a hard lesson for business. Yet it remains the fundamental test of good business for 21st century enterprise.

However this issue rolls out, Google has made a profound statement with its current stance. Sergey, Brin, and all the Googlicans are saying simply, some things are more important than money- principles and people. In the process, they have renewed our faith in ethically responsible capitalism.

This year, we watched incredulously as one profitable firm after another justified reprehensible breeches of ethics as the cost of doing business.  Google’s actions set them apart from the pack by drawing a distinct line in the sand. They are in business to profit, but they refuse to sell their soul to do it. The search king reveals once again that trust in business is not a PR slogan, but an absolutely essential component in any contemporary business model. 

Just goes to show, there are some things in life you can still count on. It is good to know that Google is one of them.

2010: Turning Over a New Leaf

Tuesday, January 12th, 2010

 

What is the point of all your great efforts these past few years you may be asking? In 2009, it was enough to just hold on, keep your business or income afloat, and try to make it through each month. There wasn’t a whole lot of growing to do unless you were one of the firms that grabbed onto the government’s life line to be pulled out of the hole you put yourself in. For the rest of us, we are left to our own devices to pull ourselves out of the hole others left behind.

All the progress made in 2008 by motivated entrepreneurs and optimistic working folk was flushed down the old porcelain convenience post Lehman Brothers’ collapse. 2009 was the year to hang on for dear life and hope you made it through. It was like standing on the Titanic watching all the Big Banks jump into the lifeboats leaving you two choices: sink or swim.  If you managed to swim in 2009 and not get pulled down with the ship, you might be asking, what do I do now?

The New Year 2010 has begun and with it green shoots of Hope have sprung in the hearts of the resilient. Larry Summers, President O’s Chief Economic Advisor, swears that “everyone agrees that the recession is over.” Those words ring false for the millions upon millions whose incomes have been cut in half or completely wiped out, for the tens of millions more whose net worth is a fraction of 2007 values.  For the millions of jobless or financially devastated who feel abandoned or forgotten, these words inspire rage and despair. Those left to their own resources without lifeboats over the past 16 months do not agree, Mr. Summers – the recession is not over, not for ordinary folks, not by a long shot.

So what is it all about, Alfie? What was the point of all that? Where do we go from here?

We muddle through the day to day financial stress trying to make sense of the senseless and nothing rings true – except for old truths. We read about the need for financial regulation, the methods for resurrecting incomes, the possibilities of official guidance or support and all of it really means nothing in the face of the bigger truths. For all the menial, trivial, and hard reality of paying the bills, and creating value to stay alive, it all comes back to one thing: what is the meaning to your life?

Why are you or any of us here? What is this whole thing – life, liberty, financial ruin – all about? These are the questions for millennia; these are the questions for the moment at hand.

I don’t know the meaning to life if it is not to help others as we help ourselves – to serve a higher purpose by making the world a better place. While that may be a deep truth, it will not necessarily pay the bills.

The question for 2010 then is how to do we make the world a better place, a world where human beings care for each other more than their wallets, where common folk are not left on the curb as “fat cats” step over their writhing bodies, where ordinary heroes rise up to take back the world they create every day in every way. When will the values of ordinary people who do the “right” thing consistently and without prompting reap earthly rewards for their humanity? Must we always be trumped by the overwhelming self-serving indifferent powers that be? How can we take the reins and ride our own way to freedom?

I ask all these questions of you, because I have been asking these of myself.

It can get pretty hopeless out here in the wasteland of the devastated American economy. I look around and see great misery and suffering, some of which the rest of the world has always known, but for my generation is new. What do I tell them, how do I bring them hope for a better future?

First of all, I want to remind everyone, even those facing homelessness and bankruptcy, it is never just about money. There is always a bigger picture.

Money makes the world go around only to a degree. It buys us food, shelter, clothing, perhaps medical care and education. Things we need to survive. But we already know it does not buy us love, nor does it buy us compassion, or sensitivity to the pain of others, nor relief from apathy. That comes from the heart. That comes from a greater place than cannot be explained easily in words.

So while you are going through your great financial challenges and hoping to pull yourself up from the boot straps for 2010, remember one thing: there is always a greater plan. This too shall pass and you will be once again back on your feet having learned important lessons along the way.

Remember too: it’s only money. Money pays for your lifestyle, keeps you in your home and in the mainstream of the living. But it does not say who you are, no matter how much you have or don’t. More importantly it does not reveal how you are inside, your heart, your mind, your soul. No matter what, you always have that.

Sometimes we think, I am so good, why is this happening to me? Haven’t I done so much for so many, shouldn’t I be rewarded for that? Yes, absolutely. And so we are rewarded every day for our good deeds in the warmth and support we give and receive from others. Not necessarily in monetary terms.

What does all of this have to do with Good Business and earning a living? Everything. That is what we cannot forget. We are not our bank books, portfolios, or careers. We are living breathing souls with Goodness on our side and a greater plan guiding us through it all. We can’t forget that. The good don’t always die young; sometimes they live to be very old like Desmond Tutu or Mother Teresa. Financial reward is not necessarily in the picture.

So make your money and make your living, but don’t let it define you. Don’t let it determine your mood or your self esteem. Don’t fall into the trap that got our society in the current bind of materialism it finds itself:  that money determines any part of our value other than numbers on a computer screen. Our deepest most valuable assets are our hearts and minds. We have those no matter what. These are the assets we are remembered for; these will be the things that we remember ourselves and others for. How do we treat others in our climb to the top or our quest for more? How do create our living in relationship to others? How do we view ourselves – as numbers or as souls?

Don’t forget to ask what your greater purpose in life might be. It isn’t money. It is never money. It is always how you make your money that counts the most, not whether you do. How do you maneuver through the tough times to make you proud and confident?

As you navigate through the maze of making ends meet this year and working towards growing your business or income back to prosperous levels, you may have to lay people off; you may have to look for a job, you may not be able to pay all your bills.

Put these circumstances in perspective by remembering that these are ordinary realities of the human condition. There is no need to confuse them with greater meaning in your life or to let economic difficulties obscure the core of who you are.

Wishing you the best in the New Year.

About the author:

Monika Mitchell is the Executive Director and Editor-in-chief of Good Business International, Inc. (GoodB). She founded GoodB in response to the growing need to unify and support the global good business community